Support
Delete your account
You can delete your GroceryX account in the app or by email. This is what happens next.
A
In the app
- Settings
- Delete account
Open Settings, choose Delete account and confirm.
B
Without the app
Send a request through the contact form. Choose “Delete my account” and give the email address of your GroceryX account.
Open the formWhat is deleted
- Your account
- All your receipts and their photos
- Your price history
When
At onceThe account is disabled.
For 30 daysYour data is kept so the account can be restored. To restore it, write to support.
After 30 daysYour data is erased permanently.
What is kept
Corrections you made to receipt lines. They are kept with no link to you.
Signed in with Apple?
Deleting your account does not remove GroceryX from your Apple ID. To remove it on iPhone:
- Settings
- Your name
- Sign-In & Security
- Sign in with Apple
- GroceryX
- Stop Using Apple ID
Or sign in at account.apple.com and open Sign-In and Security → Sign in with Apple.
Menu names may differ between iOS versions.